The first digital phone line for small and medium-sized businesses (SMBs) in India, Heyo Phone, has been introduced by MyOperator, a prominent cloud communications firm. Through a single business number, the digital phone connection will assist SMBs manage their client relationships and enhance their WhatsApp chat and customer call experiences. Heyo aims to make communication simple for SMBs, professionalise their customer experience, and empower small and mid-market retailers, traders, and freelancers while MyOperator offers a full-stack communication platform (CPAAS) to over 10,000 businesses, including Lenskart, Apollo, PWC, Wow! Momo, E&Y, and Amazon.
A brief about Heyo Phone, India’s first digital phone line for small and medium-sized businesses, is introduced by MyOperator
With the introduction of Heyo, over 65 million SMBs in India will be able to communicate with customers and conduct business online. Heyo helps SMEs improve customer interactions by providing a single number and a single dashboard to manage all client calls and chats. Heyo also seeks to turn every encounter into a business opportunity. With digital Aadhar verification, a business owner may activate his Heyo number in under a minute, link all of his employees, connect WhatsApp, and start a full-featured customer engagement platform. All of this is available on his smartphone at a cost he can afford.
The SMB communication market is worth $40 billion worldwide, but only $4 billion in India. Heyo wants to be a market disruptor as a first mover while completing its goal of digitising Bharat’s companies. The platform for PM Narendra Modi’s “Mann Ki Baat” was decided upon as being MyOperator.
Ankit Jain, CEO and Co-Founder of Heyo Phone, commented on the development, saying, “We established Heyo Phone with the belief that every customer call is a potential business opportunity. We want SMBs to have access to the same resources as major companies or multinational corporations. We sought to digitise phone systems with affordable technologies for that reason. This will enable business owners to efficiently monitor their consumer contacts and guarantee that no opportunity is lost. This is India’s technological age, and Heyo is the technology that every Indian company needs.
