A woman who ordered an Oral B toothbrush on Amazon for Rs 12,000 instead received packs of MDH spices. The user shared her story on social media, stating that the seller has still not been held accountable for the alleged scam that occurred more than a year ago.
Details about Woman orders electric toothbrush worth of Rs 12000 on Amazon and gets MDH chat masala instead
According to Twitter user @badassflowerbby, her mother ordered an Oral-B electric toothbrush for Rs 12,000 but received four cartons of MDH Chat Masala in its instead. The seller’s identity was also disclosed, and she supplied a snapshot of numerous complaints made against them since January 2022.
The woman continued by relating how her mother had ordered something “Cash on Delivery” and had opened it before handing the delivery person the money because it had seemed oddly light. Although she was shielded from the seller’s dishonest actions, she criticised Amazon for continuing to permit such sellers to do business on the web app.
“Dear @amazonIN, why haven’t you removed a seller who’s been scamming buyers for over a year? My mom ordered an Oral-B electric toothbrush worth ₹12k, and received 4 boxes of MDH Chat Masala instead! Turns out seller MEPLTD has done this to dozens of customers since Jan 2022,” tweeted by the user with the product image.
My mother requested a COD order.
As she held the package and saw it was unusually light, she opened it before providing the money to the delivery person.
But, based on seller feedback, it appears that others who bought online were not as fortunate.
— N🧋 (@badassflowerbby) February 12, 2023
“My mother requested a COD order. As she held the package and saw it was unusually light, she opened it before providing the money to the delivery person. “But, based on seller feedback, those who purchased online were not as fortunate,” she noted.
“The seller keeps their listings 1-3k lower than other vendors on big ticket products, which tempts more people to order from them,” the woman continued. One could argue that you should check seller feedback before placing an order, but how many people do? Especially because you have to leave the listing to do so.”
“@amazonIN It is absolutely appalling that you’re allowing this seller to continue using your platform to steal from people, despite dozens of customers flagging this scam over the past 1 year. Do something ASAP!” concluded by the woman.
The post earned a large number of likes and comments. According to one user’s tweet,“I have below item on 25 Dec, 2023 but still order not arrived yet. You guys have pathetic customer support though which yet to resolve this inquiry!!”
“@amazonIN @amazon will never remove such seller because they have a mutual partnership as they are earning hell lot from this. I have suffered with such a scam and Amazon is nowhere concerned with this because they took their PART and I am at complete loss. Shame on @amazonIN” commented by another user.